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Mark Sproat

Support Specialist / Proprietary Systems

 

As a Support Specialist at Handled, Mark works with the techs in the field to repair and replace proprietary hardware and software systems for large-scale clients. This entails managing, supporting, and resolving issues with the systems along with enhancing first
call support and documentation.

 

Mark has an engineering background with a strong knowledge of computer software and hardware. He has a hard working mindset on top of excellent customer service skills.

 

Growing up, Mark loved to play music and began classical piano lessons at the age of five. He went on to play in numerous bands and has held the roles of singer, guitar, bass, drums, and keyboard. On top of his love for music, Mark also enjoys sports—football, basketball, and baseball.

 

Q&A with Mark Sproat

Why do you love working at Handled?

“I love that I work for an owner who genuinely cares about his employees. I also get to work alongside excellent co-workers, and I always feel like I can give feedback and ideas—knowing they will be heard.”

 

 

What do you like to do when you’re not at work?

“I like to spend time with my kids, play musical instruments, and work on building/remodeling projects.”

 

 

What’s your favorite quote?

The Golden Rule: Treat others as you would like to be treated.

 

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