Your Trusted IT Partners
Handled IT Partners (https://handled.tech) is a Chicago-based, full-service IT and security management firm supporting companies nationwide, 24/7. We specialize in organizations where IT needs to function as a true strategic business asset — not just a help desk. We build and manage the complete IT operating model: keeping your environment running, your people supported, and your technology aligned to where the business is going — on-premise, in the cloud, or hybrid.
Through every stage of our extensive process, we are intentional about listening, understanding, building, and delivering the best IT infrastructure for your specific business. Our goal is to help you focus on your core business strategy, while we ensure all of your IT needs are handled.
Christopher's entrepreneurial spirit took shape early — while still a freshman in college, he launched his own IT company. He founded Handled (formerly SolveMyPC) to provide IT solutions and technical support to small businesses in the Chicagoland area. After graduating from DePaul University in 2009, he expanded the firm’s focus to larger clients, building the capacity to manage enterprise-level IT needs.
Over the past two decades, Handled IT Partners has grown into a premier end-to-end IT management firm, serving businesses nationwide. Today, the company supports a global network of clients, delivering expert IT solutions at scale. Originally from Los Angeles and raised on the North Shore, Christopher now resides in Chicago, where he enjoys lakefront living and exploring the city’s iconic culinary scene.
Andy Kedjierski is the Director of Service Delivery at Handled IT Partners and is based in Tampa, Florida. He brings decades of experience leading IT operations across environments of every size — from growing small businesses to large-scale enterprises — with a consistent focus on service quality, team performance, and operational accountability.
Over the course of his career, Andy has managed complex infrastructure projects and support operations for organizations including Office Depot, American Signature Furniture, Empath Health, Weber Grills, the Tampa Bay Times, and the Tampa Bay Lightning. His technical depth spans networking, security, server and data center infrastructure, virtualization, and cloud platforms — but his real strength is building and leading the teams and systems that make IT run well, consistently.
At Handled IT Partners, Andy is responsible for the performance and continuous improvement of service delivery operations across the organization — maturing the support desk, establishing clear standards and accountability, and developing the structured frameworks that allow our team to scale without sacrificing quality. For clients, that means fast response times, consistent outcomes, and an IT partner that operates with the same discipline and professionalism they'd expect from an internal team.
Michael Kneller
Client Strategy & Onboarding
Michael Kneller is part of the Client Strategy & Onboarding team at Handled IT and is based in Chicago. As a dedicated technology advisor, he advocates for the customer—ensuring our technical teams align with each client’s goals and business needs. Michael guides new clients through a smooth, strategic onboarding process that sets the stage for long-term success.
Nicholas Portale is part of the Staff Enablement & Support Services team at Handled IT and has been with the company for over five years. Based in Chicago, he brings deep expertise and a strong commitment to supporting clients with reliable, solutions-focused service. Nicholas supports client enablement through user education and internal training, ensuring clients have the tools and knowledge they need to succeed. He also plays a key role in tier 3 tech support, helping customers resolve complex tech issues with efficiency and care.
At Handled IT Partners, we’re always looking for smart, curious professionals who enjoy helping clients succeed through a service-first approach. In the ever-evolving world of IT, we stay ahead by constantly learning, adapting, and implementing the best technologies and solutions available. Our team supports growing businesses with reliable IT services, clear communication, and a focus on long-term partnerships. If you're passionate about tech, problem-solving, and delivering exceptional service, we’d love to hear from you. Submit your resume to info@handled.tech and join a team that truly has things—handled.
